Privacy and Cookies


Everything you need to know about GDPR.

You may have heard a lot about the General Data Protection Regulation (GDPR), which comes into effect on 25 May 2018. We’ve put together a selection of questions and answers that’ll help you understand the regulation and how we use your information.

If you have you have a question that isn’t answered, please email us at or write to us at: Bupa UK Information Governance Team, 4 Pine Trees, Chertsey Lane, Staines-upon-Thames, TW18 3DZ.

See our full GDPR statement

About your privacy

We are committed to protecting your privacy when dealing with your personal information.

This privacy notice provides an overview of the information we collect about you, how we use and protect it. It also provides information about your rights. Fuller details can be found in our Full Privacy Notice available at the bottom of this page.

If you do not have access to the internet and would like a paper copy of the Full Privacy Notice, please contact the Bupa Privacy team on +44 (0) 1784 893706.

Alternatively you can email the team at or write to Bupa Data Protection, Willow House, 4 Pine Trees, Chertsey Lane, Staines-Upon-Thames, Middlesex TW18 3DZ. If you have any questions about how we handle your information, please contact us at

See our full privacy statement


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